ClientBase is the travel industry’s number one CRM, or Client Database and Agency Information Manager. ClientBase incorporates the popular features that provide invaluable customer and vendor information with the click of a button, and adds next generation booking and data management capabilities. ClientBase gives your selling agents instant access to the information they need to build lasting relationships and provide outstanding service to your customers. With ClientBase you can quickly turn a cruise or a tour promotion into a direct marketing campaign, by finding all interested clients and prospects in your database looking for the product you are selling.

The Electronic Reservation Card – Now the industry has next generation ability to manage all the details of all your reservations…from inquiry through booking to departure including preparing custom itineraries with graphics, invoices and full Back Office integration.

Live Connect – Electronically integrate with leading web-based booking engines.  ClientBase includes the ability to “Live Connect” and seamlessly pass selected client information to on-line booking engines, and then electronically transmit reservation details back to automatically complete the reservation form with what’s been booked.

Enterprise Database – ClientBase utilizes the same database as TRAMS Back Office.  Invoices generated from ClientBase automatically land in TRAMS Back Office with no need for passive segments or interfacing.  Imagine finally being able to store and access ALL agency data….Operational, Marketing, Management and Financial in just one place!  Target marketing is easily accomplished using past client transactional data and client preferences.

With ClientBase, you can segment and analyze your clients by any combination of travel preferences and travel history, giving you an unbeatable edge in promoting and marketing your travel products and services. The software features:

	Profile Management		Reservation Management
	Travel Preference Tracking		Generate, Print, E-mail Invoices
	Access to Travel History		To-Do Lists & Alarms for contact management
	Flexible Query Abilities		Print, E-mail Itineraries and Trip Statements
	E-mail Marketing Features		Profile, Activity and Res Card Statistics and Reporting
	Promotional Content Links		Live Connect to Web Booking Engines
	Automated Marketing Campaign Systems		Inventory Management
	Promotion Response Management		Agent Productivity Tracking
	Label and Document Template Features		Service Provider Reporting
	Contact Management		Trip Balance Tracking and Reporting
	Integrated Day Planner, Alarms with Auto Prompts and Batched Reminders		Dupe Checker, Global Modify and Database Maintenance Features
	GDS Integration including Merge to PNR and PNR Import		Independent Contractor – Host Agency Interface

And Much More

ClientBase is a product of TRAMS, Inc.   TRAMS initial product, TRAMS Back Office, was initially offered in 1986, and is installed in over 10,000 locations around the world.   ClientBase was first introduced in 2000, and builds on many of the features in earlier ClientBase versions which were first introduced in the mid 1990’s.  ClientBase and TRAMS Back Office data is stored in one database.  Profiles, contacts and marketing information are converted and merged into your existing TRAMS Back Office profiles.  However, ClientBase does not require TRAMS Back Office.  Tens of thousands of agents in very large agencies and independent one person home-based offices use it every day.  TRAMS, Inc. continues to be a leading edge technology company with all products built exclusively for the travel industry

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Our unique subscription plan bundles software updates, help, training, and communication into one comprehensive package.  A subscription also provides you with frequent enhancements and eliminates the need for you to buy new versions of the software every year.  The subscription renewal is for 12 months, and includes:

	All upgrades to ClientBase		Phone and e-mail support
	Maintenance updates		Access to support information via web site
	Documentation (via electronic or print format)		Newsletters and other communications
	Unlimited innovative training		Flexible per user pricing, add agents as you grow

ClientBase continues to evolve - exciting new features are in development along with enhancements to existing ones, and we’ll continue to make adjustments for CRS and technology improvements.  Renewing your subscription ensures you receive all the program enhancements, technical support, unlimited training and information we have to offer.

Our annual subscription plan, which bundles software, training, toll-free support (except as noted) and enhancements is included with every order. (Note: Separate fees may apply for non-networked branches.)  Please contact a sales representative for more information.  See order form for payment options. There are no installation fees or deposits.  

“TechTuners has helped us transform our marketing in the Middle East, Africa and Asian regions, from a position of no presence to one of leading market share in Travel Industry automation software products. We will continue to fully support TechTuners and wish them more happy marketing!”

Mr. Lee Rosen,
President, TRAMS Inc.,
United States of America

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Ask about bundled prices for ClientBase and TRAMS Back Office.

Call + 971 4 3432 571 or e-mail info@techtuners.com

more information and a demonstration.