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T-RES T-CORP T-PORTAL T-AGENT T-POWER T-SMS

Brand2Fly Infra.Travel BPO.Travel Travelyolk

T-SMS always in touch Two way communication system NON-INTRUSIVE system Easily integrated with outlook, CB+ and more   TechTuners has used the mobile communication functionality to the best use for the travel industry with its unique product ‘T-SMS’. It is an advanced, value added and easy to use small message service (SMS) instant messaging tool that initiates and manages effective and prompt communication within the company with the staff members and sales team and also with the customers with the use of an efficient GSM Mobile network. One of the Major benefits of using T-SMS is in the field of Customer Relationship Management (CRM). It makes information readily available thus helps in improving the relationship with the customers - the centre of any business. The better and stronger the relations, the better are prospects of growth and expansion. Improved CRM helps in building high brand equity in the market and helps in building a differential advantage over competitors. Why don’t I just use the phone to talk to my customers? The T-SMS system is more preferred than using the voice system because: It is a form of NON-INTRUSIVE system that does not require the user to stop what he or she is doing. It is also preferred because it is not usually ignored like an unrecognized phone number could be, or simply un-returned like most missed calls might be. It is a very cost-effective means of relaying many messages compared to doing the same thing by voice calls. It saves your organization a huge amount on time and man-hours How would I use T-SMS? T-SMS is a flexible tool designed and can be customized to meet specific needs of travel companies, thus helping you to effectively communicate with the staff and clients. It is as simple as a plug and play device and its unique two way communication helps you not only send SMS but also receive and reply to the messages making it an interactive and easy to use tool. How does T-SMS work? T-SMS works very simply as software and hardware sitting on your computer system that communicates via regular GSM networks worldwide through a SIM card. The T-SMS software integrates seamlessly with TRAMS Client Base Pro and Microsoft Outlook to read your database of clients and their respective mobile contact numbers, and can be set-off in conjunction with calendar and task triggers. Support T-SMS is a specialized software product from t/he travel industry technology experts, TechTuners, and as such T-SMS comes with a 24 hour helpline service through TechTuners’ headquarters in Dubai on +971 50 6406682. The uses are almost endless, but here are some useful ways to use T-SMS: Reconciliation Customers: Low cost customer help-desk No formal training needed Worldwide use through GSM networks Send messages to individuals or customized groups Receive and direct customers queries or comments to appropriate employee for immediate response Send payment reminders Send unique holiday greetings and congratulations Relay confirmation notifications Create and initiate tailor-made marketing campaigns and promotions Release latest travel news Inform customers of special deals and offers Use as a valuable tool to construct marketing research with your customers Receive and cater to customer complaints Use your MS Outlook calendar to trigger SMS messages Delivery notifications and try-again feature for undelivered messages Full reports and archives of SMS’s sent and received Supports pre and post paid phones Flight timing reminders Staff Real time-critical information to staff out-of-office Confirm staff locations and job completions Send messages that come into the office to out-of-office staff as required Meeting reminders Change of plan alerts Call back-to-office notifications Salary transfer messages Return to work from holiday reminders Over-time notifications

News & Updates TechTuners moved into bigger & better office facilities & location in Dubai & India. TechTuners has launched four new service divisions, exclusively carved for travel trade. Product Updates: T-RES 3.01 - all in one reservation system T-POWER 4.01 - a true power for travel companies T-GDS 2.01- an extension of Galileo Desktop T-SMS 3.01 - A unique two-way SMS system Read More... Support TechTuners provides a complete 360 degree integrated information technology service to travel companies Know more Newsletter Testimonials “TechTuners has helped us transform our marketing in the Middle East, Africa and Asian regions, from a position of no presence to one of leading market share in Travel Industry automation software products. We will continue to fully support TechTuners and wish them more happy marketing!” Mr. Lee Rosen, President, TRAMS Inc., United States of America

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